Advertising Consumer Leases
If you advertise consumer leases, the Federal Trade Commission
has important information for you: Your ads must comply with the
streamlined rules for lease advertising found in the Consumer
Leasing Act (CLA) and Regulation M. These requirements focus on
essential lease information for consumers and are designed to
help consumers shop and compare lease terms. The current rules
became effective January 1, 1998.
This brochure answers frequently asked questions about the
general advertising requirements of the CLA and Regulation M, the
specific disclosure requirements, and the liability for
violations.
General Requirements
Q. What's a consumer lease?
A. A lease of personal property to an
individual for more than four months for personal, family or
household use where the total contractual obligation is not more
than $25,000.
Q. Who's covered?
A. Lessors, automobile dealers, merchants -
in short, anyone who advertises consumer leases - must comply
with the advertising disclosure requirements spelled out in the
CLA and Regulation M.
Q. Are the media covered?
A. No.
Q. What's a lease ad?
A. Any message that invites, offers or
announces to the public the availability of a consumer lease,
whether in visual, oral or print (including electronic) media.
That includes:
- messages in newspapers, magazines, leaflets, catalogs,
and fliers;
- messages on radio, television and public address systems;
- direct mail;
- telephone solicitations;
- signs or displays; and
- online information, such as the Internet.
Q. What's clear and conspicuous disclosure?
A. The required disclosures in your ad must
be reasonably understandable. That is, consumers must be able to
see and read or hear, and understand, the information. Many
factors, including the size, duration, and location of the
required disclosures, and the background or other information in
the ad, can affect whether the information is clear and
conspicuous. This requirement applies to all mandatory
disclosures, including those offered through a toll-free (or
collect or local) telephone number.
Q. What terms can the ad offer?
A. The terms offered must be usually and
customarily available.
Specific Requirements
Q. What terms trigger disclosures in the revised regulation?
A. If your ad includes any of these
triggering terms:
- a statement of any capitalized cost reduction or other
payment required before or at lease consummation, or by
delivery if delivery takes place after con- summation, or
that no payment is required - or
- the amount of any payment,
it must include these disclosures clearly and conspicuously:
- that the transaction advertised is a lease,
- the total amount due before or at consummation, or by
delivery if delivery takes place after consummation,
- the number, amounts and due dates or periods of scheduled
payments under the lease,
- whether or not a security deposit is required, and
- in leases where the consumer's liability is based on the
difference between the property's residual value and its
realized value at the end of the lease term, that an
extra charge may be imposed at the end of the lease term.
Q. What disclosure rules apply to the total amount due at
consummation or delivery?
A. Keep in mind the following:
- The total amount due at consummation or delivery must be
stated. If you also choose to itemize the total amount
due at consummation or delivery, the total amount due at
consummation or delivery must still be clear and
conspicuous, that is, readable and understandable to
consumers.
- Except for the periodic payment, any positive or negative
reference to a charge that is part of the total amount
due at consummation or delivery cannot be more prominent
than the total amount due at consummation or delivery.
- If third-party fees that vary by state or locality - such
as taxes, license or registration - are involved, your ad
may give a total amount due at consummation or delivery
including the fees based on a particular state or
locality while explaining that fact and the fact that
such fees vary by state or locality or, exclude the fees
from the total amount due at consummation or delivery but
disclose that fact. The disclosures about third-party
fees also must be clear and conspicuous.
Q. What if my ad promotes several leased items?
A. If a triggering term appears, you can use
an example of one or more typical leases - if you disclose the
required terms that apply to each. The examples must be labeled
as such and must reflect representative lease terms made
available to consumers.
Q. Is there a special option for radio and TV ads?
A. The triggering terms and required
disclosures described above apply to all lease ads. But, if your
radio or TV ad refers clearly and conspicuously to a toll-free
(or collect or local) phone number through which consumers can
obtain the required lease information, and if you follow certain
procedures, you can somewhat limit the information provided in
your radio or TV ad. To use this approach, your radio or TV ad
still must clearly and conspicuously state:
- that the transaction advertised is a lease,
- the total amount due before or at consummation, or by
delivery if delivery occurs after consummation, and
- the number, amounts, and due dates or periods of
scheduled payments under the lease.
Your radio or TV ad also must clearly and conspicuously
indicate that consumers can get all the required disclosures
through the toll-free (or collect or local) phone number or print
ad. Your radio or TV ad also must include the publication's name
and date.
Q. Are there other special procedures for the toll-free (or
collect or local) phone number and print ads?
A. Yes, the toll-free (or collect or local)
phone number described above - which only applies to radio and TV
ads - must be established no later than the ad's air date. It
also must continue for at least 10 days after the air date.
Callers must be given all the required disclosures early in the
message. A clear and conspicuous written copy of the disclosures
also must be given to anyone who asks for it.
Print ads described above must appear in a general circulation
publication in the community served by the media station. A
newspaper circulated nationally, such as USA Today or the Wall
Street Journal, could meet this requirement. The print ad must
appear at least three days before the radio or TV ad airs, and
continue for at least 10 days after the air date. The print ad
must clearly and conspicuously include all the required
disclosures.
Q. Are there special rules for advertising a lease rate?
A. Yes, your ad must include the following
statement near the rate without any intervening language or
symbols: "This percentage may not measure the overall cost
of financing the lease." In addition, except for the notice,
the rate cannot appear more prominently than any terms in the ad
that are required written disclosures under the amended CLA and
Regulation M, such as "gross capitalized cost,"
"residual value" and others. You also cannot refer to
the lease rate as an "annual percentage rate,"
"annual lease rate," or other equivalent term.
Violations
If your ads don't comply with the law, you could face
enforcement actions or civil lawsuits. For advertisers under the
FTC's jurisdiction, that could mean:
- orders to cease and desist. If you violate an order, you
could be fined up to $11,000 per day per violation.
- injunctions by federal district courts. Violations of
these orders could result in civil or criminal contempt
proceedings.
- refunds to consumers for actual damages in civil
lawsuits.