In The Loupe: Advertising Diamonds, Gemstones and Pearls
If you advertise or sell jewelry, the claims you make about
the products must be accurate. The Federal Trade Commission's
(FTC's) Jewelry Guides offer specific information on how to
describe jewelry products truthfully and non-deceptively and how
to disclose material information to consumers. You may need to
scrutinize your product descriptions to make sure they are not
misleading and that they disclose material information to
consumers.
For more information, visit the Federal
Trade Commission website.
Diamond Weight
Decimal Representations
If the diamond's weight is described in decimal parts of a
carat, the figure should be accurate to the last decimal place.
For example, ".30 carat" could represent a diamond that
weighs between .295 and .304 carat. If the weight is given to
only one decimal place, it should be accurate to the second
decimal place: If you say a diamond weighs .5 carat, the diamond
should weigh between .495 and .504 carat.
Fractional Representations
If the diamond's weight is described in fractions, the
fraction may represent a range of weights. For example, a diamond
described as « carat could weigh between .47 and .54 carat. If
you use the fraction method, you also should disclose that the
diamond weight is not exact and the reasonable range of weight
for each fraction or the weight tolerance used.
Disclosures in Catalogs, Printed Materials and Online Ads
If you use fractions to represent the weight of a diamond in
catalogs or other printed materials, you should disclose -
clearly and conspicuously on every page that includes a
representation - that the diamond weight is not exact. You can
give the range of weights for each fraction or the tolerances
used on a separate page of the catalog or materials. But in that
case, you should state where the consumer can find the
information on every page that includes a fractional
representation. For example, your catalog may say "Diamond
weights are not exact. See the chart on page x for weight
ranges."
Diamond Testers and Moissanite
Thermal testers used to distinguish diamonds from cubic
zirconia may not accurately identify moissanite - a
laboratory-created gemstone that resembles a diamond. As a
result, this stone may falsely register as a diamond on your
thermal detector. How can you ensure that you recognize
moissanite for what it is? A newer tester can do it for you, or
you may have to learn other ways to distinguish moissanite from
diamonds.
Gemstone Treatments
Gemstone treatments or enhancements refer to the way some gems
are altered or treated to improve their appearance or durability.
Some common treatments include:
- Heating, which can lighten, darken or change the color of
some gems, or improve a gemstone's clarity.
- Irradiation, which can add more color to colored
diamonds, some other gemstones and pearls.
- Impregnating some gems with colorless oils, wax or
resins, which makes a variety of imperfections less
visible and can improve a gemstones' clarity and
appearance.
- Fracture filling, which involves injecting colorless
plastic or glass in the gems to hide cracks or fractures
and improve the gemstones' appearance and durability.
- Diffusion treatment, which adds color to the surface of
colorless gems while the center of the stone remains
colorless.
- Dyeing, which adds color and improves color uniformity in
some gemstones and pearls.
- Bleaching, which lightens and whitens some gems,
including jade and pearls.
- Laser-drilling, which removes dark inclusions from
diamonds, improving the clarity of the stone.
The Jewelry Guides state that sellers should tell consumers
about gemstone treatments in certain circumstances. If the
treatment is not permanent or if the treated stone requires
special care, you should tell consumers that the stone has been
treated and give them appropriate instructions to care for the
gemstone. Even if a gemstone treatment is permanent and doesn't
create special care requirements, the Guides require you to tell
consumers about the treatment if it significantly affects the
value of the gemstone.
How do you know whether a treatment has a "significant
effect" on a stone's value? Consider whether the treatment
makes the product less valuable than if it contained an untreated
stone. Think about value from the consumer's perspective and ask
yourself how your customer would react if he learns about the
treatment after leaving the store, say, when taking the stone to
an appraiser or selling the piece.
The Guides suggest the following disclosures:
- If the color of a treated gemstone will fade over time,
tell the consumer that the gemstone has been treated,
that the treatment is temporary, and that the stone's
color will fade over time.
- If ultrasonic cleaners or solvents should not be used to
care for a treated stone, tell the consumer that the
gemstone has been treated and the cleaners or solvents to
avoid.
- If a diamond has been laser-drilled to improve its
clarity - but is then less valuable than a comparable
diamond that has not been treated - tell the consumer the
diamond was laser-drilled.
You should disclose information about treatments at the point
of sale and in any print advertisement, mail order catalog,
televised shopping program and online advertisement where a
consumer can buy the treated gemstone without viewing the actual
item in person.
Pearls
You are required to tell consumers if the pearls you're
selling are cultured or imitation. Your ads should not use the
word pearl - by itself - unless the advertised product consists
only of natural pearls. If the product contains cultured pearls,
the word "cultured" or "cultivated" - or a
synonym - should immediately precede the word pearl.
A statement that discloses only the type of cultured pearl
you're selling - for example, freshwater, South Sea or Akoya
pearls - does not comply with the requirement. Instead, say that
the pearls are cultured: cultured freshwater pearls, South Sea
cultured pearls or Akoya cultured pearls. If the product contains
imitation pearls, use the word "artificial,"
"imitation," "simulated," or a synonym
immediately preceding the word pearl.
Some black, bronze, gold, purple, blue and orange pearls,
whether natural or cultured, occur that way naturally; others are
dyed through various processes. You are required to tell
consumers whether colored pearls are naturally colored, dyed or
irradiated.